Zech Support

Step-by-Step Instructions

If your wireless mouse is "stuttering" or skipping across the screen, 99% of the time it is low batteries. Swap them out.

Flip your mouse over. Is there a hair or dust bunny stuck in the optical light? Blow it out. This causes the cursor to jump wildly.

Turn your keyboard upside down and shake it gently. You will be amazed at what falls out. Use a can of compressed air to blast underneath the keys.

If it just won't type, go to Bluetooth settings, find the keyboard, select "Forget Device", and put the keyboard back into pairing mode to reconnect.

If you spill liquid on your keyboard:

Is your cursor moving while you type? You might be brushing the trackpad with your palms.

Windows: Go to Settings > Devices > Touchpad and increase "Touchpad Sensitivity" to "Low Sensitivity".
Mac: Go to System Settings > Trackpad and ensure "Tap to Click" is configured to your liking.

Pro Tip: Use the keyboard shortcut Windows + . (period) to open the Emoji panel on Windows! On Mac, it is Ctrl + Cmd + Space.

If you spill liquid on your keyboard:

Is your cursor moving while you type? You might be brushing the trackpad with your palms.

Windows: Go to Settings > Devices > Touchpad and increase "Touchpad Sensitivity" to "Low Sensitivity".
Mac: Go to System Settings > Trackpad and ensure "Tap to Click" is configured to your liking.

Pro Tip: Use the keyboard shortcut Windows + . (period) to open the Emoji panel on Windows! On Mac, it is Ctrl + Cmd + Space.

Keyboard & Mouse